ACC Online Learning

What time zone will be used for the virtual Washington 101 Workshop?

Sessions will take place in Eastern Daylight Time.

What is the registration deadline?
The deadline to register is April 18th. Those registering between March 15-April 5 will receive a $50 discount on their registration fee.

Do I need to be an ACC member to attend?
No. Registration is open to ACC members, the military, academic students, employees of airlines/airports, local/state/federal government agencies, and non-members. 

When will I receive the instructions for attending the virtual event? 
Upon registering, ACC will immediately send an automated registration confirmation email with the necessary instructions to successfully participate. Check your spam/junk email in-box in the event your confirmation is re-directed. Make sure that the email address associated with your Training Hub user account is accurate and up to date so that there is no delay in receiving our email communications.

Can I share my virtual conference login information with other members of my team? 
For every paid registration to attend virtually, only one device (computer, laptop, tablet, phone) will be allowed to enter the virtual conference. T

Can I transfer my registration to another individual within my company?
Certainly, and there is no administrative fee to do so. You just need to e-mail training@acconline.org in order to transfer your registration to another party. The individual will need to have an ACC Training Hub user account for the registration transfer. The deadline for registration transfers is Wednesday, April 14th. Please note that there may be a price difference in registration if the transfer is to a non-member.

If I’m unable to attend due to a scheduling conflict, can I cancel my registration and receive a refund?
Written cancellations must be received in writing via training@acconline.org by Monday, April 12th to receive a full refund. After April 12th, refunds cannot be issued, but registrations can be transferred to another individual by contacting training@acconline.org. The individual will need to have an ACC Training Hub user account for the registration transfer. The deadline for registration transfers is Wednesday, April 14th. Please note that there may be a price difference in registration if the transfer is to a non-member.

What tech requirements do I need to participate in the virtual Washington 101 Workshop?
To register for – and participate in – the conference, you will need to use Google Chrome, Mozilla Firefox, or Microsoft Edge as your Internet web browser. Typically, Internet Explorer is unstable for the most up-to-date content. Presentations will be using the Zoom interface. If you are not a frequent Zoom user or you will be using a different device than normal, you may want to perform a test.

What should I do before the start of the workshop?
Participants should check their internet bandwidth. You can check your bandwidth with https://www.speedcheck.org/. The recommend internet speed is at least:
• Receiving 1080p HD video requires 2.5mbps (up/down)
• Sending 1080p HD video requires 3.0 Mbps (up/down)

Will sessions be live or pre-recorded?
All sessions will be live, providing opportunities for participants to ask questions of the program speakers.

Do I have access to all of the educational sessions? 
In a word, yes! You will be given the opportunity to select which sessions you’d like to attend virtually – based on your registration. You may attend as many or as few sessions as you want.

Will I be able to see the presenters for each session? 
Yes. You will be able to see all educational session speakers along with their presentations.

Can I ask questions during the educational sessions? 
We encourage you to ask questions at any time using the Zoom chat or question/answer box. Questions are then displayed to the session presenters for response during the live session or afterwards as a follow up. The social aspect of Zoom stems from the ability for all users to upvote any questions that have already been asked by someone else (upvoting is merely agreeing that a question needs to be answered by voting for its importance).

Can I record any of the sessions from the ACC Virtual Washington 101 Workshop?
No individual or entity may electronically record or broadcast any portion of the 2021 ACC Virtual Washington 101 Workshop. Unauthorized recording (audio, video, still photography, etc.) of presentations during the sessions, workshops or discussions is strictly prohibited. In addition, the unauthorized copying, sharing or distribution of ACC copyrighted electronic 2021 Virtual Washington 101 Workshop material is also strictly prohibited.  Thank you for your cooperation.

Where can I get a copy of the presentations from the sessions?
Copies of PowerPoint presentations and other materials provided to ACC by the speakers can be found in the Resources section.

Will credits/hours for the virtual Washington 101 Workshop be offered to attendees? 
No, professional development credits/hours will not be offered to attendees.

Who do I contact for technical help if I have registration/session access challenges?
Please contact training@acconline.org for technical help. First be sure that you are using Google Chrome, Mozilla Firefox, or Microsoft Edge as your web browser and are logged in to your ACC Training Hub user account.