ACC Online Learning
PMBOK® Guide - Sixth Edition: 27 - Project Stakeholder Engagement and Communication
This course focuses on the processes of “manage stakeholder engagement” and “control stakeholder engagement.” You will find discussions on the purpose of those processes, their inputs, outputs, tools and techniques. You will sort through how to maintain the most effectual engagement of the needs and expectations of stakeholders, manage times when needs and expectations are not being met, and handle change or requesting changes when improvements or adjustments are recommended. Whoever the stakeholders are in your project, they must be managed and managed properly. Upon course completion, you will know what project stakeholder management is, how to manage stakeholder engagement, and control engagement throughout a project’s life cycle. (Intermediate – 1 hour).
Upon completion of this course, you will be able to:
• Describe what’s involved in stakeholder management.
• Explain how to monitor stakeholders.
• Oversee stakeholder engagement.
• List the tools and techniques involved in managing and monitoring stakeholder engagement.