PMBOK® Guide - Sixth Edition: 18 - Processes for Managing Project Communications

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Project communications encompass a variety of deliverables such as project updates, project dashboards, performance metrics, status reports, schedule updates and details pertaining to the project budget or any of its constraints. Additionally, updates are made to the project management plan where details pertinent to stakeholder management, communications management, and project baseline activities can be found. Through this course, you will gain insight relevant to communication methods, information management systems and performance reporting activities that will be used as either tools or techniques while managing communications. You will also learn about the outputs or products of the manage communications process which are essentially project communications. Upon completion of this course, you will have a working knowledge of the inputs to manage communications, those being the communications management plan, work performance reports, enterprise environmental factors and organizational process assets. (Intermediate – 2 hours).

LEARNING OBJECTIVES

Upon completion of this course, you will be able to:
• Implement inputs such as the communications management plan, work performance information, enterprise environmental factors and organizational process assets.
• Utilize various communication tools and techniques.
• Incorporate products of the manage communications process (project communications) that encompass a variety of deliverables such as project updates, project dashboards, performance metrics, status reports, schedule updates and details pertaining to the project budget or any of its constraints.
• Manage stakeholder expectations.
• Distribute project information.
• Report project performance.
• Use variance analysis and forecasting techniques.

Key:

Complete
Failed
Available
Locked
Course
Begin self-paced component package.
Begin self-paced component package.
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